It doesn’t matter what business you are in, you will eventually get unhappy customers. It could be a genuine complaint or it might be that the customer perceives there’s something wrong, but there actually isn’t.

I often talk with people who tell me that their ads are not working. Their Facebook ads, their Google ads or whatever else they are using. It usually goes something like this. “It doesn’t matter what I do, I just can’t make Facebook ads work for me.”

The Romans were famous for building straight roads. They did this because it allowed them to move their armies, people and goods around faster and reduced the possibility of them being ambushed.

You know, when I work with business owners they all want to know how to increase their profits, or start building procedures and processes to get success, but there is one thing that is even more important than all of that.

Why 98% Of Consultants Fail Let me tell you a little story. Years ago, I was a financial consultant for a very large company, and although I had a love-hate relationship with them, the one thing they did well was train their people. I will never forget during one of those training sessions the trainer […]