Hopefully, you read my previous post about how to turn an unhappy customer into a revenue stream. If you didn’t then read that post below first. Continue Reading…
Success
Thought is your highest form of leverage!
When I ask business owners what their strategy is to get to their goal, very few have a clearly thought out plan that they can articulate to me. Continue Reading…
Control other people’s assets?
The highest risk you take in business is when you actually start the business. There’s always risk but the point at which you invest all your money, time and energy is also the time when you have the most risk. Continue Reading…
The first transaction is psychological?
The first transaction you make when you buy something is actually psychological, not monetary. Continue Reading…
Make unhappy customers a revenue stream?
It doesn’t matter what business you are in, you will eventually get unhappy customers. It could be a genuine complaint or it might be that the customer perceives there’s something wrong, but there actually isn’t. Continue Reading…
What a fly can teach you about business
There’s an old story of a couple in a restaurant on a warm summers’ day waiting for their dinner to be served.
As they sat waiting, they observed a fly inside the restaurant trying to escape to the outside. The fly kept banging against the window again and again. Continue Reading…